SERVICES & POLICIES
Reception
Our reception is open on weekdays from 8.00 to 21.00 and on weekends from 9:00 to 15:00.
Occupation
The hotel rooms and studios have a maximum occupancy of 2 people.
If you do not comply with this rule, we must incur additional costs.
Unfortunately we cannot provide extra beds or a baby cot.
No smoking
Since 2008, smoking in public places is prohibited. If you smoke in your room or in your apartment, we are obligated to charge you €100.
Pets
Unfortunately, it is not possible to bring your pets in the hotel.
Bicycle parking
Your bicycle can be parked in a nearby, secure public bicycle parking. It is not possible to store bicycles at the hotel or at the studios.
Check in
You can check into your room from 14:00 to 20:00 on weekdays and from 12:00 to 15:00 on Saturday and Sunday.
It is possible to check in earlier and leave your bags behind the front desk.
Upon request, you can also check in outside of our regular opening hours. Please indicate the time you would like to check in using the special requests box when booking via our online booking module.
Check out
We kindly ask you to check out of your room by 11:00 am on the day of departure. If you wish, you can leave your luggage at the reception desk and pick it up after your trip. Please do not forget to return the key when you leave.
Cleaning in the studio
Our cleaning service will provide new linens and service in your apartment every two days. Once a week, your apartment will be fully cleaned. Contact the reception if you have specific requirements.
Breakfast
We invite you to make use of our breakfast service. Please notify us one day in advance at the reception. On weekdays we serve breakfast from 8:00 to 10:30 and from 9:00 to 11:00 at the weekends.
Wi-Fi
We offer free wireless internet.
Fax and copy
You can make a photocopy and send or receive a fax at the reception.
Free sports
You are welcome to use our swimming pool during the public swimming hours. You can attend all other sports classes that are being given in our sport school. Please ask for the sports program the reception desk.
Laundry service
We offer a laundry service but please note that it may take up to 2 days before your wash is returned.
NEIGHBORHOOD
Hotel Zenden is located in the historical Jeker quarter
The Jeker quarter is a vibrant area surrounded by the city park and the old city walls dating back to the 12th century. The river Jeker meanders both below and above the ground through the neighborhood. This creative district has a welcoming atmosphere and serves as a meeting place for artists and students. It also houses many art galleries, cafes and fine restaurants. Bisected by the old city wall, lit by old street lamps and paved with cobblestone streets, you will find yourself in a medieval scene. With its rich history the Jeker quarter exudes the tranquility of a village and the district is therefore often referred to as the Latin Quarter of Maastricht.
CONTACT US
Address
Hotel Zenden
St. Bernardusstraat 5
6211 HK Maastricht
The Netherlands
Phone
+31 43 3212211
e-mail
info@zenden.nl
contact
Do you have a question about our hotel or our studios? Please fill in the form below and we will contact you as soon as possible.
- Do you have a question about the Zenden sports club? Click here.
- Do you have a specific question about the Zenden swim club? Click here.
ADDITIONAL INFORMATION
Parking
The nearest car park with surveillance is the ‘Onze Lieve Vrouwe’ multi-storey car park run by Q-park. A cheaper alternative is the car park under the Kennedy bridge. From the hotel it’s a 5 minute walk through the Stadspark (city park) but there’s no surveillance.
Beds
All our rooms and studios are equipped with extra-long Auping beds (1.60 x 2.10 m) Our WOW room is equipped with extra-long beds that are 1.80 m wide.
There are 2 twin rooms (separate duvets and mattresses) and 1 twin studio. All other rooms have a double bed (1 duvet and mattress).
Bath towels and hair dryer
Extra bath towels and hairdryers are available at reception.
Safe
Your room is equipped with a personal laptop safe for storing valuables during your stay. If you want to store larger items securely, we can put them in the hotel safe at the reception for you.
Air conditioning
All our studios are equipped with individual air-conditioning units. Our individual rooms do not have air conditioning.
Requests
Do you need an extra blanket or pillow? Would you like to send a fax or have your luggage transported? You like a wake-up call or room service? Do not hesitate to ask at the reception. We are always happy to help you.
Stairs
Please note that our buildings have a number of stairs and there is no lift available. If you require a room on the 1st floor or a studio on the ground floor, please let us know in advance when booking your room via our website.
DESIGN & FASHION
Shops
Kiki Niesten women wear stokstraat 28-32
Aim women wear stokstraat 59
Stylesuite men women wear rechtstraat 63
Pl-line men women wear bredestraat 7-9
La Neuvième paris women wear rechtstraat 75
Stijl women wear wycker brugstraat 48
Polare boekhandel dominikanerkerkstraat 1
Trader’s pop concept store heggenstraat 16
Gay Jongen interiors rechtstraat 59
Kymyka women shoes minckelersstraat 7
Kinsjasa women shoes st. amorsplein 15
Aspact men shoes maastrichter brugstraat 15
Festen bazaar minckelerstraat 1
Conflict designmarket minckelerstraat 14
Muchachas women wear heggenstraat 16
Mayfair men wear stationsstraat 20
Noir women wear wycker brugstraat 45
Carl Kramp optiek kesselskade 64
Shoebaloo men women shoes stokstraat 25
FOODS & DRINKS
Eateries
Coffeelovers breakfast Ruiterij 2
Take 5 lunch/bar Bredestraat 14
Café Zondag breakfast/lunch/bar Wycker brugstraat 42
De Comedie lunch Onze Lieve Vrouweplein 30
Reitz snackbar Markt 75
De Brandweerkantine lunch/diner Capucijnenstraat 21
Burgerlijk lunch/diner Rechtstraat 37
Tapijn lunch/diner Tapijnkazerne 20
Mathieu Hermans Pies Zakstraat 5
Blache Dael coffee and tea Wolfstraat 28
Le Salonard sourdough bakery Maastrichter Heidenstraat 2
Specialty restaurants
Restaurant O fish dishes Rechtstraat 76
Pȇt Thai thai Boschstraat 93
Wen Chow chinees Spoorweglaan 5
Gio’s italian Vrijthof 29
La Bodega spain Platielstraat 9
Kobe Japanese Ruiterij 1
Thaiichi Japanese (sushi) Koestraat 8
Ginger Asian (fusion) Tongersestraat 7
Tabkaew thai Rechtstraat 102
Le Virage French Cortenstraat 2
Witloof Belgium st. Bernardusstraat 12
Harry’s French Wycker Brugstraat 2
Il Bacaro trattoria Vrijthof 16e
Restaurants with terraces
Café Sjiek st. Pieterstraat 13
Rilette st. Pieterstraat 54
Café Zuid Plein 1992 15
Lure grote Looiersstraat 7
Sofa Hoge Weerd 6
L’Auberge Cannerweg 800
Marres Kitchen Capucijnenstraat 98
Gourmet restaurants
Toine Hermsen st. Bernardusstraat 2
Beluga Plein 1992
Tout à fait st. Bernardusstraat 16
Mediterraneo Rechtstraat 73
Rozemarijn Havenstraat 19
ARTS & CULTURE
Museums
The Bonnenfanten museum, the Natural History Museum and the Museum on the Vrijthof are all within walking distance.
Boat trips
Stiphout is the company in Maastricht that offers canal boat trips. They have several boat arrangements, including a day trip to the city of Liege (Belgium).
Tours and excursions
Excursions leave from the tourist office. You might want to go for a walk in the famous caves of St. Peter Mountain or get to know the fortified city of Maastricht’s fortress with the help of an interesting tour guide.
Cinema
For best alternative films visit the Lumière Cinema on Bogaardenstraat.